Privacy Policy
Last updated: January 13, 2025
This Privacy Policy describes how Domain ("we," "us," or "our") collects, uses, discloses, and protects information about you when you access or use our website at domateburo.info, our webinar platform, and any related services (collectively, the "Services"). By using the Services, you agree to the practices described in this policy.
1. Information We Collect
1.1 Information You Provide Directly
We collect information you voluntarily submit when you interact with our Services, including:
- Account registration details such as your name, email address, and password
- Profile information including professional title, organization, and region
- Payment and billing information processed through our payment providers
- Communications you send to us via email, contact forms, or support channels
- Content you submit during webinars, including questions, poll responses, and chat messages
- Feedback, survey responses, and testimonials you choose to provide
1.2 Information Collected Automatically
When you use our Services, certain technical information is collected automatically, including:
- Device identifiers, browser type, operating system, and screen resolution
- IP address and approximate geographic location derived from it
- Pages visited, features used, session duration, and clickstream data
- Referring URLs and search terms that led you to our Services
- Webinar attendance records, including join and leave times
- Cookies, pixel tags, and similar tracking technologies as described in Section 5
1.3 Information from Third Parties
We may receive information about you from third-party sources, such as:
- Authentication providers if you choose to log in using a third-party account
- Payment processors confirming transaction status
- Analytics and advertising partners providing aggregated audience insights
- Publicly available sources used to verify professional information
2. How We Use Your Information
We use the information we collect for the following purposes:
- To create, maintain, and secure your account
- To deliver and improve our webinar platform and related Services
- To process payments and send transaction confirmations
- To send you service-related communications, including registration confirmations and technical notices
- To send promotional communications about upcoming webinars and educational content, where you have consented or where permitted by applicable law
- To respond to your inquiries and provide customer support
- To conduct research, analytics, and product development
- To detect, prevent, and address fraud, abuse, and security incidents
- To enforce our Terms of Service and other agreements
- To comply with legal obligations and respond to lawful requests
3. Legal Bases for Processing
Depending on how you interact with our Services and the laws applicable to you, we process your personal information under one or more of the following legal bases:
- Contractual necessity: Processing required to provide the Services you have requested
- Legitimate interests: Processing that serves our reasonable business interests, such as improving our platform, preventing fraud, and communicating with users, provided those interests are not overridden by your rights
- Consent: Processing based on your specific, informed agreement, which you may withdraw at any time
- Legal obligation: Processing required to comply with applicable law
4. Sharing and Disclosure of Information
4.1 Service Providers
We share information with trusted third-party vendors who assist us in operating our Services, including hosting providers, payment processors, email delivery services, video streaming infrastructure providers, and analytics platforms. These parties are contractually bound to use your information only as directed by us and in accordance with this policy.
4.2 Webinar Facilitators and Speakers
When you register for or participate in a webinar, certain information such as your name and professional role may be visible to the event host, speakers, or other participants, depending on the settings configured for that event. We will notify you of any such visibility at the time of registration.
4.3 Business Transfers
If we are involved in a merger, acquisition, asset sale, or similar transaction, your information may be transferred as part of that transaction. We will provide notice before your information becomes subject to a materially different privacy policy.
4.4 Legal Requirements
We may disclose your information when we believe in good faith that disclosure is required to comply with a legal obligation, protect the rights or safety of our users or the public, or enforce our agreements.
4.5 Aggregated or De-identified Data
We may share aggregated or de-identified information that cannot reasonably be used to identify you with partners, researchers, or the public for educational or analytical purposes.
5. Cookies and Tracking Technologies
We use cookies and similar technologies to operate and improve our Services. These include:
- Essential cookies: Required for core functionality such as authentication and session management. These cannot be disabled without affecting service availability.
- Preference cookies: Store your settings and choices to personalise your experience.
- Analytics cookies: Help us understand how users navigate our platform so we can improve it.
- Marketing cookies: Used to deliver relevant promotional content and measure campaign effectiveness, subject to your consent where required.
You may control cookie preferences through your browser settings or our cookie consent tool available on the platform. Disabling certain cookies may limit your ability to use some features of the Services.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this policy, including to provide the Services, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer required, we delete or anonymise it in accordance with our internal data retention schedule. Specific retention periods vary by data category and may be provided upon request.
7. Data Security
We implement appropriate technical and organisational measures to protect your information against unauthorized access, loss, alteration, or destruction. These measures include encryption of data in transit and at rest, access controls, regular security assessments, and staff training on data protection practices. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security. You are responsible for keeping your account credentials confidential.
8. Your Rights and Choices
Subject to applicable law, you may have the following rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you
- Correction: Request that we correct inaccurate or incomplete information
- Deletion: Request that we delete your personal information, subject to certain exceptions
- Restriction: Request that we limit the processing of your information in certain circumstances
- Portability: Receive your information in a structured, commonly used format
- Objection: Object to processing based on legitimate interests or for direct marketing purposes
- Withdrawal of consent: Withdraw consent at any time where processing is based on your consent, without affecting the lawfulness of prior processing
To exercise any of these rights, please contact us using the details in Section 12. We will respond within a reasonable timeframe consistent with applicable law. We may need to verify your identity before fulfilling a request.
9. Marketing Communications
We may send you promotional emails about webinars, educational programmes, and platform updates. You may opt out of marketing communications at any time by clicking the unsubscribe link in any such email or by contacting us directly. Please note that even after opting out of marketing communications, we may continue to send you transactional and service-related messages.
10. Children's Privacy
Our Services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately and we will take steps to delete that information promptly.
11. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will notify you by posting the updated policy on our website with a revised "Last updated" date and, where appropriate, by sending you a direct notification. Your continued use of the Services after any such changes constitutes your acknowledgment of the updated policy.
12. Contact Us
If you have questions, concerns, or requests related to this Privacy Policy or the handling of your personal information, please contact us:
| Contact Method | Details |
|---|---|
| [email protected] | |
| Phone | +1 306 949 1235 |
| Mailing Address | Domain, 397 Stavanger Dr #202, St. John's, NL A1A 0A1, Canada |
| Website | domateburo.info |
We are committed to working with you to resolve any concerns about your privacy in a fair and timely manner.